When user click on Select Certificate

Question:

When user click on “Select Certificate” and it is not working

WHEN USER CLICK ON “SELECT CERTIFICATE”

Solution:

Note :- If DSC not showing on portal, update token driver and embridge/emsigner

User are advised to follow new solution of this error. Click on below link



When you click on “Select Certificate” and it shows an error “Please start the emsigner” while using it on the MCA website.








A) JAVA Version

Check JAVA in computer system. There should be only one JAVA in computer system.

MCA website provides information which java version is acceptable at the website, so the user has to install that JAVA only.

Further, if the user cannot find out that which java version is acceptable at the website, user can download java from download section of website WWW.LRLSERVICES.COM.

The website WWW.LRLSERVICES.COM has such version of JAVA which is acceptable by almost all the website.

It is advisable that user should not update the JAVA version until and unless required by the website.

1) How to check JAVA(s) in the Computer System

Step 1: Click on the Control Panel

control panel

Step 2: Click on the Programs & Features

Programs & Features 01
Programs & Features 02

Note: As per above image, there are two JAVA installed in the user system. Users are advised to uninstall irrelevant JAVA from the system.

Note: There should be only one JAVA as recommended by MCA website or recommended by WWW.LRLSERVICES.COM.

Note: User can also refer “How to install JAVA or How to uninstall JAVA” section of this book.

2) How to check Version of JAVA in System

Step 1: Click on Windows >> Click on Control Panel

control panel

Step 2: In Control Panel, Click on Java

How to check Version of JAVA in System Step 2

Step 3: Click on General >> Click on About

How to check Version of JAVA in System Step 3 01

Check the version of JAVA.

How to check Version of JAVA in System Step 3 02

Note: The JAVA version in system should match the JAVA version recommended by MCA website or recommended by WWW.LRLSERVICES.COM.

3) Add website to JAVA Security Exception Site List

From JAVA version 8u25 onwards, the JAVA security has been reduced to high and very high. Therefore, the user has to add the website to JAVASecurity Exception List Site.

Step 1: Open the website and Copy the website domain

Add website to JAVA Security Exception Site List Step 1

Step 2: Open JAVA Control Panel

Click on Windows >> Click on Control Panel

control panel

Step 3: In Control Panel, Click on Java

Add website to JAVA Security Exception Site List Step 3

Step 4: Click on Security >> Click on Edit Site List

Add website to JAVA Security Exception Site List Step 4

Step 5: Click on Add >> Paste the domain and edit up to .in >> Click on OK

Add website to JAVA Security Exception Site List Step 5 01

Whenever, following window show, click on Continue button.

Add website to JAVA Security Exception Site List Step 5 02

Website is added in to the Java Security Exception Site List.

B) Web browser settings

MCA recommends Internet Explorer 9, Mozilla Firefox or Google Chrome.

I. Internet Explorer

Users are advised to open WWW.MCA.GOV.IN before performing following action

i. How to add website to trusted website

Step 1: Open website in Internet Explorer >> Click on Tools >> Click on Internet Options

How to add website to trusted website Step 1

Step 2: Click on Security >> Click on Trusted Sites >> Click on Sites

How to add website to trusted website Step 2

Step 3: Uncheck Require server verification (https:) for all sites in this zone >> Click on Add >> add the website >> Click on Close

How to add website to trusted website Step 3

Website is added into the trusted sites.

ii. How to enable Active-X Controls & plug-ins

Step 1: Open Internet Explorer >> Click on Tools >> Click on Internet Options

How to enable Active-X Controls & plug-ins Step 1

Step 2: Click on Security >> Click on Trusted sites >> Uncheck Enable Protected Mode >> Click on Custom level

How to enable Active-X Controls & plug-ins Step 2 01

Enable all ActiveX controls and plug-ins >> Click on OK

How to enable Active-X Controls & plug-ins Step 2 02
How to enable Active-X Controls & plug-ins Step 2 03
How to enable Active-X Controls & plug-ins Step 2 04

II. Mozilla Firefox

If user is browsing MCAwebsite on Mozilla Firefox, perform following steps

Step 1: Click on allow pop up

Mozilla Firefox Step 1

Step 2: Click on Allow and Remember

Mozilla Firefox Step 2 01

Note: If the Step 1 window does not appear on the screen, user is advised to click on the red colour icon >> Click on Allow and Remember.

Mozilla Firefox Step 2 02
C) Restart the Web browser (Internet Explorer or Mozilla Firefox) and use the DSC on website.


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